> ## Documentation Index
> Fetch the complete documentation index at: https://docs.francis.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Manage your Francis subscription, billing cycle, and special pricing programs.

Billing is under **Settings > Workspace > Billing**. Owners and Admins can:

* View and change your plan
* Update payment details
* Update the billing email
* View billing history and past invoices

## Plans

All Francis plans include unlimited seats. See [francis.app/pricing](https://www.francis.app/pricing) for current plan details and pricing.

## Billing cycles

You can subscribe on a monthly or annual cycle:

* **Monthly**: billed in advance each month.
* **Annual**: billed in advance each year at a 20% discount.

## Upgrades, downgrades, and cancellations

<Tabs>
  <Tab title="Upgrade">
    Upgrading your plan or billing cycle takes effect immediately. Francis pro-rates the difference.

    Examples:

    1. Upgrading from monthly Core (\$149/month) to monthly Advanced (\$399/month) halfway through the cycle: the unused Core portion (\$75) is credited and the prorated Advanced amount (\$199) is charged for the remainder of the month.
    2. Upgrading from monthly Core (\$149/month) to annual Core (\$1,609/year) mid-cycle: the unused monthly portion (\$75) is credited, the billing cycle resets, and the full annual amount (\$1,609) is charged for the new period.
  </Tab>

  <Tab title="Downgrade">
    Downgrading to a cheaper plan or shorter billing cycle takes effect at the start of the next billing cycle. Pre-paid subscriptions are non-refundable.

    Examples:

    1. Downgrading from monthly Advanced (\$399/month) to monthly Core (\$149/month) mid-cycle: the Advanced plan stays active until the end of the current cycle, then switches to Core.
    2. Downgrading from annual Core (\$1,609/year) to monthly Core (\$149/month) halfway through the year: the annual plan runs to the end of the year, then converts to monthly.
  </Tab>

  <Tab title="Cancel">
    Go to **Settings > Workspace > Plans** and cancel your subscription. Cancellations take effect at the end of the current billing cycle. Mid-cycle cancellations are not refunded.

    If you're uncertain about committing to a full year, start with a monthly plan and switch to annual later.
  </Tab>
</Tabs>

## VAT number

To add a VAT number during checkout, select **I'm purchasing as a business**. For an existing subscription, go to **Settings > Billing > Billing Details > Edit details**, select **Update information**, and enter your VAT number.

## Special pricing programs

### Partner program

The Partner Program is for users managing multiple client workspaces in Francis, such as fractional CFOs or finance consultants. You can manage client subscriptions under your own account or let clients handle billing directly. Transferring workspace ownership to a client reverts that workspace to standard pricing.

See the [Partner program](/features/admin/partner-program) for details, or contact [hi@francis.app](mailto:hi@francis.app) with questions.

### Startup program

The Startup Program offers a 50% discount on the Core plan for up to 12 months. To qualify:

* New Francis customer
* Fewer than 50 employees
* Less than \$1M raised
* Under three years old

Apply at [francis.app/startups](https://www.francis.app/startups#startup-application).

## FAQ

<AccordionGroup>
  <Accordion title="Do I need to pay extra for additional team members?">
    No. All plans include unlimited seats.
  </Accordion>
</AccordionGroup>